• The position will provide top quality and timely assistance to ensure accuracy and client satisfaction and will be responsible for but not limited to the below listed responsibilities, as well as assisting in handling miscellaneous activities as needed in the day-to-day operation of Hotaling Private Client Division clients.

JOB RESPONSIBILITIES & REQUIREMENTS

• Reviews client exposures, loss experience and current coverage and recommends appropriate products and services. Presents clients with accurate market data from appropriate resources to advice and counsel on complex risks.
• Provides proactive day-to-day client service by anticipating and evaluating client needs and responding to client questions in a timely manner.
• Manages client accounts receivables to ensure timely collection of premiums and payments to carriers.
• Understands, introduces, and leverages the services of PCS Specialty Practices areas, as appropriate, including surplus lines placements.
• Conduct client renewal reviews.
• Implements and maintains a quality service plan ensuring the accuracy of binders, policies, and other relevant documents that are delivered to clients.
• Communicates client’s risk solution and binding instructions to carriers.
• Accountable for client retention through delivery of exceptional client service.
• Provide a high level of client service daily.
• Experience with Travelers, Safeco, NYCM, AIG, Chubb, Cincinnati, Berkley One, Citizens and PURE would be preferred.

REQUIRED SKILLS/QUALIFICATIONS

• High School Diploma required / College Degree preferred
• NYS Property and Casualty Insurance License
• EPIC Agency Management Experience
• 5+ years or more of related experience in Personal Lines and/or Private Client
• Exceptional computer skills (Microsoft Office Suite –Word, Excel, Outlook, etc.)
• Ability to prioritize workload according to volume, urgency, and deadlines, etc.
• Strong organizational skills and high attention to detail
• Work collaboratively with others
• Ability to be discrete and maintain confidentiality on a wide range of issues
• Strong ability to communicate both verbal and written
• Resourceful and proactive

SALARY RANGE $85K - 95K